The terms and policies that apply to TutorTracer, and how to get the documents your procurement or compliance team needs.
The terms that apply to TutorTracer customers: the platform, API, trials, fees, data, AI outputs, liability and disputes. Governed by Queensland law.
Read on app.tutortracer.comThe terms for using this website, its chat assistant and the trial and demo request forms.
Read the Website TermsWhat personal information we collect, how we use it, where it is stored and processed, and your rights.
Read the Privacy PolicyOur data protection commitments to customers are in clauses 7 to 10 and 18 of the Account Terms, with UK, US, Canadian and New Zealand terms in Schedule 1. A data processing agreement is available on request.
We use providers for cloud hosting and database, AI models, email delivery and payments. A current list is available on request.
Encryption in transit and at rest, access controls separating each customer organisation, hashed API credentials, role-based access and logging.
For a data processing agreement, the subprocessor list, a security questionnaire or anything else, email support@tutortracer.com.
Sheppard Corporation Pty Ltd (ACN 703 043 476)
1 Bondi Ave, Mermaid Beach QLD 4218, Australia
