Punctuality

Late starts, measured.

A few minutes late is easy to miss and expensive at scale. TutorTracer records when the tutor and the student actually joined each lesson, shows who was late and by how much, and highlights the tutors who make a habit of it.

Free for 14 days or 400 lesson hours, whichever comes first. No card needed.

Total late sessions18
Tutor late11
Student late7
Lateness7d28d90d
Daniel Harris → Thomas WalkerTutor late · 12m 40s
Tue 16:30 · Student joined on time
Priya Shah → Noah BennettTutor late · 7m 05s
Mon 17:00 · Student joined on time
James Okafor → Lucy EdwardsStudent late · 4m 20s
Mon 15:30 · Tutor joined on time
What you get

Lateness without the spreadsheet.

Who was late, and by how much

Each late lesson shows whether it was the tutor or the student, to the second, alongside when the other person joined.

Filter and focus

Switch between all late sessions, tutor lateness and student lateness, over 7, 28 or 90 days, a year or all time.

Severity you define

Minor, moderate and severe thresholds, set for your organisation. The defaults are 3, 6 and 10 minutes.

Your thresholds

Decide what counts as late.

Every tutoring company has its own tolerance. Set the lateness thresholds in Settings, and choose when a tutor should appear on the Needs Attention list for punctuality.

  • Minor, moderate and severe lateness thresholds in minutes
  • Needs Attention rules based on the tutor's on-time rate
  • Optionally include punctuality in the tutor Star Score
Lateness thresholdsSettings
Minor3+ min
Moderate6+ min
Severe10+ min
Needs Attention
Count a session as late from5 min
Flag tutors with an on-time rate below85%
How it works

Join times, not timesheets.

  1. Join times sync

    TutorTracer takes when each participant joined the lesson from your lesson platform.

  2. The start time is worked out

    Join times are compared with the lesson's scheduled start. Where that isn't available, it is inferred from the nearest half hour.

  3. Borderline cases are held back

    To avoid false alarms, a lesson is only treated as late when the evidence is clear, and anything under your minor threshold is ignored.

  4. It shows up everywhere

    On the Punctuality page, on each lesson, in tutor profiles and in CSV exports.

Why it matters

Minutes add up.

Families notice

Parents paying for an hour notice when lessons start late. Catch the pattern before they raise it.

Fair to tutors

Student lateness is shown separately, so tutors aren't blamed for students who join late.

Evidence for conversations

Bring a tutor the dates and minutes, not an impression.

FAQ

Questions, answered.

Where does the joining time come from?

From your lesson platform's record of when each person joined. TutorTracer doesn't need any extra software on tutors' or students' devices.

What if our lessons don't start on the hour or half hour?

Where the platform provides the scheduled start, that is used. Otherwise the start is inferred from the nearest half hour, and borderline cases are not flagged, to avoid false positives. If your timetable works differently, talk to us.

Can we change the thresholds?

Yes. Minor, moderate and severe thresholds are set per organisation in Settings. The defaults are 3, 6 and 10 minutes.

Can we export punctuality data?

Yes. Punctuality is one of the column groups on the Export page, alongside lesson details and quality ratings.

Does it detect lessons that finish early?

The lesson duration is recorded and exported for every lesson, but the Punctuality page focuses on late joining.

See who's on time.

Connect Lessonspace in a couple of minutes and TutorTracer analyses your last seven days of lessons straight away. Or book a walkthrough and we'll show you the product on demo data first.

Free for 14 days or 400 lesson hours, whichever comes first. No card needed.