Every tutor is scored across six dimensions and ranked automatically. Identify your star performers to delegate more work to, and spot underperformers before you lose students.
Every lesson is assessed across Punctuality, Clarity, Engagement, Adaptability, Encouragement, and Structure. Scores aggregate into a single Star Score per tutor.
Each session is scored across six quality dimensions based on the lesson transcript and recording.
Individual lesson scores combine into a weighted Star Score that factors in quality, volume, and issues.
Tutors are ranked and classified into tiers so you can see your best and worst performers at a glance.
Dimensions of quality measured
Weighted scoring formula
Automatic classification